Last updated: February 16, 2026

Digital Service Delivery

FyloCRM is a Software as a Service (SaaS) platform. Upon successful payment, you will receive immediate digital access to our service. There is no physical shipping or tangible product delivery.

Your account is activated automatically after payment confirmation through our secure payment processor.

1. Service Activation

After completing your subscription purchase through our secure payment system:

Payment Confirmation: Your payment is processed securely through Paddle (our Merchant of Record) and verified instantly
Account Activation: Your FyloCRM account is activated automatically within seconds of payment confirmation
Access Credentials: You will receive your login credentials via email immediately after activation
Dashboard Access: You can start using FyloCRM features right away through your web dashboard

2. Delivery Timeline

Standard Delivery

• Payment processing: Instant
• Account activation: < 30 seconds
• Email confirmation: < 5 minutes
• Full access: Immediate

What You Get

• Web dashboard access
• API access (Enterprise)
• Email support
• Documentation & guides

3. Service Availability

FyloCRM is a cloud-based SaaS platform available 24/7:

Access Method: Web browser - no software installation required
Platform Compatibility: Works on all modern browsers (Chrome, Firefox, Safari, Edge)
Device Support: Desktop, laptop, tablet, and mobile devices
Offline Capability: Limited offline functionality available
API Access: Available for Enterprise plans for integration with other systems

4. Digital Access Methods

Web Dashboard

• Login at fylocrm.com
• Full feature access
• CRM analysis tools
• Report generation
• Settings & billing

API Access (Enterprise)

• REST API endpoints
• Programmatic integration
• Custom workflows
• Automated processes
• Third-party integrations

5. Account Setup Process

After payment confirmation, follow these steps to get started:

Check Your Email: Look for the welcome email with your login credentials and account activation link
Set Password: If not already set during registration, create a secure password
Verify Account: Click the verification link in your email to activate your account
Connect CRM: Add your CRM platform connection details in the integrations section
Start Analysis: Begin using FyloCRM to analyze your lead pipelines

6. No Physical Delivery

Important Notice

FyloCRM is a completely digital service. There is no physical product to ship, no CDs, manuals, or tangible items. All fulfillment is electronic and immediate upon payment confirmation. You will not receive any physical packages or mail.

7. Service Maintenance

While we strive for 99.9% uptime, occasional maintenance may be required:

Scheduled Maintenance: Announced 48 hours in advance via email and dashboard notifications
Emergency Maintenance: Minimized and communicated as quickly as possible
Backup Access: Critical functions remain available during maintenance
Compensation: Extended service time provided for significant downtime

8. Technical Requirements

To access FyloCRM, you need:

Minimum Requirements

• Modern web browser
• Internet connection
• JavaScript enabled
• Cookies enabled
• Screen resolution 1024x768+

9. Data Export and Portability

As a digital service, you can export your data at any time through the FyloCRM dashboard. Your data remains yours and can be exported in standard formats for use with other services.

10. Contact Information

If you have any questions about our fulfillment policy or need assistance with account activation:

Email: support@fylocrm.com
Address: Block 45, Dera Ghazi Khan, Punjab, Pakistan
Response Time: We aim to respond within 24-48 hours

Fulfillment Policy